Applicable to:
- Plesk for Linux
Symptoms
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Advanced Monitoring shows this error
error: {"message":"Invalid username or password"}
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This error appears in any tab of Advanced Monitoring
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These entries are logged to
/var/log/grafana/grafana.loglvl=eror msg="Invalid username or password" logger=context error="Invalid Username or Password"
lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
Cause
Corrupted process files in the Grafana service.
Resolution
Restart the services to regenerate these process files.
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Log in to Plesk
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Restart Grafana in Tools & Settings > Services Management
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Reload Grafana in Extensions > My Extensions > Grafana > Reload Status
If these steps don't work, reinstall Grafana and Monitoring: How to manage Plesk extensions
Comments
1 comment
logger=authn.service t=2024-08-23T07:20:56.463695468+02:00 level=warn msg="Failed to authenticate request" client=auth.client.basic error="[password-auth.failed] failed to authenticate identity: [password-auth.invalid] invalid password"
logger=authn.service t=2024-08-23T07:20:56.468780224+02:00 level=warn msg="Failed to authenticate request" client=auth.client.basic error="[login-attempt.blocked] too many consecutive incorrect login attempts for user - login for user temporarily blocked"
Reinstall and restart do not resolve the problem, how to change the grafana user/pw?
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