Plesk for Windows
Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
An extension still shows the option to purchase a license right after purchasing it.
You don't have a valid license. You can buy one at the Plesk store
This paid extension is not licensed. Some or all functions and features of the extension may not be available. Purchase a license to unlock all functions and features of this extension.
Cause
The license has not been retrieved yet. Plesk downloads licenses during its daily task, once a day, so it may not show the license immediately after purchase.
Resolution
Manually retrieve new licenses.
- Log in to Plesk
- Go to Tools & Settings > License Information
- Press Retrieve Keys
- Hit OK after it completes
Comments
1 comment
no help
Please sign in to leave a comment.