kb: bug
Plesk for Windows
Plesk for Linux
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
Unable to issue Digicert GeoTrust certificate using SSL It! extension. The below message persists under Domains > example.com > SSL It!:
CONFIG_TEXT: The certificate is being issued
Cause
Since this is an OV/EV certificate ir requires a public phone number available as described here.
Resolution
Follow the instructions from https://docs.digicert.com/manage-certificates/organization-domain-management/tls-certificate-organization-validation-process/ to complete the validation process.
Process as follows: https://docs.plesk.ru/display/PE/Sectigo-Digicert.+3rdline+tickets+resolving
Comments
0 comments
Please sign in to leave a comment.