Plesk .webstat log files are growing big

Vladimir Levchuk

Updated October 23, 2024 17:06

Plesk for Linux kb: technical

Applicable to:

Plesk for Linux

Symptoms

The .webstat logs in /var/www/vhosts/example.com/logs directory are growing big (several GB)
Manual statistics recalculation returns errors:

# plesk sbin statistics --calculate-one --domain-name=example.com
WARN: WARNING during statistics_collector execution: statistics_collector[32568]: Log rotation `/usr/local/psa/logrotate/sbin/logrotate /usr/local/psa/etc/logrotate.conf -s /usr/local/psa/var/logrotate.status' failed with code 1.
Stdout:
Stderr:error: error creating output file /var/www/vhosts/system/example.com/logs/access_ssl_log.processed.1: File exists

Additional symptoms:

AWStats has been installed using Plesk installer
Daily Cron task is executed on a daily basis
No duplicate Cron tasks on the server
Plesk might have been upgraded to Obsidian recently (Optional).

Cause

Incorrect AWstats paths are set in the /etc/psa/psa.conf file. For example:

# grep AWSTATS /etc/psa/psa.conf
AWSTATS_ETC_D /etc/awstats
AWSTATS_BIN_D /usr/share/awstats/wwwroot/cgi-bin
AWSTATS_TOOLS_D /usr/share/awstats/tools
AWSTATS_DOC_D /var/www/html/awstats

Resolution

Set the correct paths in the configuration file as follows:

Connect to the server via ssh
Open /etc/psa/psa.conf file with a text editor
Reset all AWSTATS paths in this file to their default values:

On Debian/Ubuntu:

# grep AWSTATS /etc/psa/psa.conf
AWSTATS_ETC_D /etc/awstats
AWSTATS_BIN_D /var/www/cgi-bin/awstats
AWSTATS_TOOLS_D /usr/share/awstats
AWSTATS_DOC_D /var/www/html/awstats
On RHEL/AlmaLinux/RockyLinux/CloudLinux:

# grep AWSTATS /etc/psa/psa.conf
AWSTATS_ETC_D /etc/awstats
AWSTATS_BIN_D /usr/share/awstats/wwwroot/cgi-bin
AWSTATS_TOOLS_D /usr/share/awstats/tools
AWSTATS_DOC_D /usr/share/awstats/wwwroot

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