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Plesk repair installation launched from Plesk GUI failed: Another instance of bootstrapper is already running. Please\nwait until it finishes

kb: bug Plesk for Linux ext: repairkit

Applicable to:

  • Plesk for Linux

Symptoms

Plesk repair utility launched from Tools & Settings > Diagnose & Repair fails with the following error:

PLESK_ERROR: {"id":1,"cmd":"plesk repair installation -y","type":"failed","message":"Reconfiguring the Plesk installation","level":0,"details":"Another instance of bootstrapper is already running. Please\nwait until it finishes.\nIf you are completely sure there is no other instance running,\njust remove \/var\/lock\/parallels-panel-bootstrapper-running.lock\nfile and retry.\nNote: running more than one instance at once may badly damage\nyour system.\n"}

Cause

Plesk Repair Kit extension bug EXTPLESK-2336.

Resolution

As a workaround, run the repair via CLI:

  1. Connect to the server via SSH

  2. Launch the repair utility via command-line:

    # plesk repair installation

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