kb: bug
Plesk for Linux
ext: repairkit
Applicable to:
- Plesk for Linux
Symptoms
Plesk repair utility launched from Tools & Settings > Diagnose & Repair fails with the following error:
PLESK_ERROR: {"id":1,"cmd":"plesk repair installation -y","type":"failed","message":"Reconfiguring the Plesk installation","level":0,"details":"Another instance of bootstrapper is already running. Please\nwait until it finishes.\nIf you are completely sure there is no other instance running,\njust remove \/var\/lock\/parallels-panel-bootstrapper-running.lock\nfile and retry.\nNote: running more than one instance at once may badly damage\nyour system.\n"}
Cause
Plesk Repair Kit extension bug EXTPLESK-2336.
Resolution
As a workaround, run the repair via CLI:
-
Connect to the server via SSH
-
Launch the repair utility via command-line:
# plesk repair installation
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