It is not possible to access SSH terminal extension via root user in Plesk: ssh_exchange_identification: read: Connection reset by peer

Updated April 25, 2024 17:37

DoNotDelete:docref Plesk for Linux kb: technical

Applicable to:

Plesk Admin cannot access SSH through the SSH terminal extension via root user:

PLESK_ERROR: Connection Broken

Root login to SSH is disabled on the system level.

Connect to the server via SSH
Open /etc/ssh/sshd_config in any text editor and add the following lines:

CONFIG_TEXT: Match Address 127.0.0.1
PermitRootLogin yes
Restart SSH service:

# service sshd restart

5 comments

maya s April 13, 2023 09:36 (Edited April 13, 2023 09:38)

The problem was we can't connect to server via SSH, how can the resolution starts with "1.connect to server via SSH"?

I tried to connect using multiple ssh clients and none was successful

2
Roky Plus October 02, 2023 22:08

Como empieza la solución con conectese si no me puedo conectar xD

0
Julian Bonpland Mignaquy October 03, 2023 08:17

Buenas Roky Plus este error que ves en el articulo es para la extension SSH Terminal.

Aunque no puedas conectarte mediante la extension puedes conectarte normalmente mediante ssh via Putty en Windows o una terminal en linux/mac os.

0
Berkan Kaya November 08, 2023 08:47

Hello,

My problem is that I can connect to the server via SSH, but since I do not have root privileges, I cannot update the file you mentioned.

0
Julian Bonpland Mignaquy November 30, 2023 09:06

Hi Berkan Kaya please contact the server provider in order to reset the access.

0

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