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How to manage Plesk extensions (install, disable, remove, update)
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It is not possible to access SSH terminal extension via root user in Plesk: ssh_exchange_identification: read: Connection reset by peer

Julian Bonpland Mignaquy

Updated May 07, 2023 05:45

DoNotDelete:docref Plesk for Linux kb: technical

Applicable to:

Plesk for Linux

Symptoms

Plesk Admin cannot access SSH through the SSH terminal extension via root user:

PLESK_ERROR: Connection Broken

Cause

Root login to SSH is disabled on the system level.

Resolution

Connect to the server via SSH
Open /etc/ssh/sshd_config in any text editor and add the following lines:

CONFIG_TEXT: Match Address 127.0.0.1
PermitRootLogin yes
Restart SSH service:

# service sshd restart

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Comments

1 comment

maya s April 13, 2023 09:36 (Edited April 13, 2023 09:38)

The problem was we can't connect to server via SSH, how can the resolution starts with "1.connect to server via SSH"?

I tried to connect using multiple ssh clients and none was successful

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