Unable to find WordPress instances with WP Toolkit using "Scan" button: recursive_directory_iterator increment error

Symptoms

• WP Toolkit Scan procedure finishes with successful green mark, but WordPress instances cannot be found.

• Following error can be found in /var/log/plesk/panel.log using debug mode:

  CONFIG_TEXT: Unable to process "/": filesystem::recursive_directory_iterator increment error: Permission denied

Cause

Folders/files with incorrect permissions exist at the subscription level.

Such behavior is recognized as a bug with ID EXTWPTOOLK-9679.

Resolution

1. Connect to the server via SSH.

2. Move problem files/folders outside of the affected subscription:

   # mv /var/www/vhosts/example.com/wrong_data /root/

3. Scan for WP instances again.