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Unable to find WordPress instances with WP Toolkit using "Scan" button: recursive_directory_iterator increment error

Alexander Davydov

Updated October 02, 2023 22:03

kb: bug Plesk for Linux ext: wptk

Applicable to:

Plesk for Linux

Symptoms

WP Toolkit Scan procedure finishes with successful green mark, but WordPress instances cannot be found.
Following error can be found in /var/log/plesk/panel.log using debug mode:

CONFIG_TEXT: Unable to process "/": filesystem::recursive_directory_iterator increment error: Permission denied

Cause

Folders/files with incorrect permissions exist at the subscription level.

Such behavior is recognized as a bug with ID EXTWPTOOLK-9679.

Resolution

Connect to the server via SSH.
Move problem files/folders outside of the affected subscription:

# mv /var/www/vhosts/example.com/wrong_data /root/
Scan for WP instances again.

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