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AWStats page does not display images on Plesk server: server responded with a status of 403

Alexander Davydov

Updated March 09, 2024 15:16

Plesk for Linux kb: technical

Symptoms

AWStats page does not display images with the following error in domain's error log:

CONFIG_TEXT: [ACL] Access to context [/awstats-icon/] is denied!
Browser DevTools (F12) shows below error at Console tab:

CONFIG_TEXT: Failed to load resource: the server responded with a status of 403 ()

Cause

LiteSpeed web-server blocks images content.

Resolution

Log into Plesk.
Press Switch to Apache at Extensions > My Extensions > LiteSpeed Extension page.

Note: in case it is required to use LiteSpeed on the server, contact the LiteSpeed extension support.

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