Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
Reseller accounts that are already created do not inherit or apply the limits and permissions defined in their newly assigned reseller service plan (Test_Reseller_Plan) with command:
# plesk bin reseller --update test_reseller_account -service-plan "Test_Reseller_Plan"
Even though the command showed that the mentioned service plan was correctly assigned:
SUCCESS: Update of client 'test_reseller_account' complete.
Cause
Product issue:
-
#PPPM-15007 "Fixed the issue where it was possible to run the plesk bin reseller --update command with the incompatible -service-plan option (which finished successfully, but did nothing)."
Fixed in:- Plesk Obsidian 18.0.71 08 July 2025
Resolution
Workaround
If update is not possible for some reason you may try the following
The fix for #PPPM-15007 was included in Plesk version 18.0.71.
Update Plesk to the latest build in order to fix the mentioned behavior.
The proper way to switch a reseller account to a different service plan is using the --switch-subscription command as indicated below:
- Connect to the server via SSH
-
Run the following command to switch to a different service plan and get limits/permissions synced with the reseller account:
# plesk bin reseller --switch-subscription test_reseller_account -service-plan "Test_Reseller_Plan"
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