kb: technical
Symptoms
Domains > example.com > Scheduled Tasks > task name > Run Now fails with the following error:
Inconsistency detected by ld.so: dl-call-libc-early-init.c: 37: _dl_call_libc_early_init: Assertion `sym != NULL' failed!
Cause
Broken chroot environment:
# ls -ald /var/www/vhosts/*/bin | grep -v -- '->'
drwxr-xr-x 2 root root 4096 Oct 11 14:56 /var/www/vhosts/example.com/bin
bin/ was a directory, while it should be a symlink bin -> usr/bin.
Resolution
- Connect to the server via SSH.
-
Run the following command:
# ./update-chroot.sh --update
- Go to Domains > example.com > Hosting Settings and set SSH access to
/bin/bash (chrooted) -
Reapply chroot:
# ./update-chroot.sh --remove example.com;
# ./update-chroot.sh --apply example.com - Set Domains > example.com > Hosting Settings > SSH access value back to the original one (if needed).
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