Plesk for Windows
Plesk for Linux
kb: technical
Symptoms
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The following buttons/options are missing in Plesk:
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Subscriptions > example.com > Mail > Mail Settings > Mail for Non-Existent Users
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Domains > example.com > Mail > Mail Settings > What to do with mail for non-existent users
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The option Policy on mail for non-existent users is shown in the menu Service Plans > plan_name > Mail, but it can not be customized.
Cause
The option Hide bounce controls is enabled in the menu Tools & Settings > Interface Management.
Resolution
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Go to Tools & Settings > Interface Management.
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Disable the option Hide bounce controls and click Save to apply the changes.
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