kb: technical
Plesk Obsidian for Linux
Symptoms
- Plesk installer provided errors like below during installation process:
[2023-05-01 12:34:56.789] 51862:645b74d3d9d97 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/filemng' 'psaadm' 'mkdir' '-m755' '/opt/psa/var/modules/rest-api' '-p'] with exit code [1]
[2023-05-10 12:34:56.789] 51862:645b74d3d9d97 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/filemng' 'psaadm' 'mkdir' '-m755' '/opt/psa/var/modules/catalog' '-p'] with exit code [1]
...
filemng: Error occurred during /bin/mkdir command.
filemng failed: cp: cannot create directory '/opt/psa/var/modules/performance-booster/': Permission denied
filemng: Error occurred during /bin/cp command.). Plesk will automatically attempt to install it at a later time
-
/opt/psa/var/modules/
directory was created before the installation with root account. -
Extensions button is missing.
Cause
- Incorrect permissions on
/opt/psa/var/modules/
directory or one of the directories on the level above.
Resolution
- Set the correct permissions on directory:
# chown psaadm:root /opt/psa/var/modules/
- Repair Plesk installation by pressing Repair button in Tools & Settings > Diagnose & Repair menu. Alternatively, run the command below in CLI:
# plesk repair installation
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