Domain creation/removal task is stuck in Plesk

Kuzma Ivanov

Updated September 14, 2025 15:30

kb: technical

Applicable to:

Unclear.

For Plesk on Linux

Connect to your Plesk server via SSH.
Created a backup of the Plesk database:

# plesk db dump psa > /root/psa.sql
Find the ID of the stuck task that has status "not_started" (in this example, it is 88282):

# plesk db "SELECT id,type,status,finishTime FROM longtasks WHERE status <> 'done'"
+------+------------------------------------------+-------------+---------------------+
| id | type | status | finishTime |
+------+------------------------------------------+-------------+---------------------+
| 88282| domain-create | not_started | 0000-00-00 00:00:00 |
Using the ID, remove this task from longtasks and longtaskparams database tables:

# plesk db "DELETE FROM longtasks WHERE id=88282"

# plesk db "DELETE FROM longtaskparams WHERE task_id=88282"
Restart the the Plesk Task Manager service:

# service plesk-task-manager restart

For Plesk on Windows Server

Connect to your Plesk server via RDP.
Start a command prompt as an Administrator.
Created a backup of the Plesk database:

C:\> plesk db dump psa > C:\psa_dump.sql
Find the ID of the stuck task that has status "not_started" (in this example, it is 88282):

C:\> plesk db "SELECT id,type,status,finishTime FROM longtasks WHERE status <> 'done'"
+------+------------------------------------------+-------------+---------------------+
| id | type | status | finishTime |
+------+------------------------------------------+-------------+---------------------+
| 88282| domain-create | not_started | 0000-00-00 00:00:00 |
Using the ID, remove this task from longtasks and longtaskparams database tables:

C:\> plesk db "DELETE FROM longtasks WHERE id=88282"

C:\> plesk db "DELETE FROM longtaskparams WHERE task_id=88282"
Restart the the Plesk Task Manager service:

C:\> net stop PleskTaskManager && net start PleskTaskManager