Symptoms
-
Plesk panel is unavailable with the following error:
500 Server Error
Message Cannot read properties of undefined (reading 'viewer')
Stack trace
TypeError: Cannot read properties of undefined (reading 'pathname')
at g (https://example.com/cp/javascript/vendors.js?1673367587:31:5109)
at Module.b (https://example.com/cp/javascript/main.js?1673367587:370:746)
at m (https://example.com/cp/javascript/main.js?1673367587:370:36196)
at _s (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:62823)
at _i (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:119805)
at yc (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:108787)
at bc (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:108715)
at gc (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:108578)
at ic (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:105719)
at Ha (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:46664)
at nc (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:102815)
at Ms (https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:65670)
at https://example.com/ui-library/plesk-ui-library.min.js?1673367587:26:65529
at https://example.com/cp/javascript/vendors.js?1673367587:31:14547
at Set.forEach (<anonymous>)
at P (https://example.com/cp/javascript/vendors.js?1673367587:31:14535)
at L (https://example.com/cp/javascript/vendors.js?1673367587:31:14576)
at M (https://example.com/cp/javascript/vendors.js?1673367587:31:17994) - The reported plesk version with "plesk -v" or "plesk db 'select * from upgrade_history'" differs from one that is displayed when running "plesk install --console --all-versions"
Cause
Failed upgrade corrupted Plesk core files
Resolution
-
Connect to the server via SSH.
-
Run the following command to check the current Plesk version:
# plesk -v
- Execute the following command:
# plesk install --console --all-versions
Choose for installation the same version that is shown in step 2.
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