Website reports the error 403 in 360 Monitoring with Fail2Ban configured

Alexander Davydov

Updated August 19, 2024 09:41

Plesk 360 Platform 360

Symptoms

A website frequently reports the error 403 in 360 Monitoring or the error:

CONFIG_TEXT: [28] Timeout was reached (Operation timed out after 30000 milliseconds with 0 bytes received)
The website is up and accessible

Restrictions of a Fail2Ban.

Adjust the configuration of Fail2Ban to pass the requests from the necessary IP addresses:
https://monitoring.platform360.io/whitelist.php / https://app.360monitoring.com/whitelist.php

Adding all IPs at once via CLI on a Plesk server:

Connect to the server via SSH
Execute the command below:

# for ip in $(curl -s https://monitoring.platform360.io/whitelist.php | grep -v "#|^$"); do plesk bin ip_ban --add-trusted $ip -description "360 Monitoring"; done