Applicable to:
- Plesk Obsidian for Linux
Symptoms
-
Removing the additional IP address 203.0.113.2 with no sites and resellers from Tools & Settings > IP Addresses shows an error:
PLESK_ERROR: Error: The IP address 203.0.113.2 is already used for hosting.
-
BIND DNS was removed from the server
-
After BIND DNS service removal IP addresses were changed for all subscriptions
Cause
Plesk bug with the ID #PPPM-11601 "The dns_recs table in Plesk database contains old DNS records". It is planned to be fixed in future product updates.
Resolution
Until the bug is fixed, refer to the following workaround:
-
Connect to the server via SSH
-
Create Plesk database backup
# plesk db dump psa > /root/psa_dump.sql
-
Run the following commands to update the old IP address for all subscriptions in the dns_recs of the Plesk database (make sure to replace
new_ip_address
andold_ip_address
with the actual IP addresses):# plesk db "update dns_recs set val='new_ip_address' where val='old_ip_address';"
and
# plesk db "update dns_recs set displayVal='new_ip_address' where displayVal='old_ip_address';"
-
Delete old IP address in Tools & Settings > Tools & Resources > IP Addresses
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