Applicable to:
- Plesk for Windows
Symptoms
-
One only English language is available in Plesk interface in spite of purchased additional language pack.
-
The following can be found in
C:\ParallelsInstaller\autoinstaller3.log
CONFIG_TEXT: [2020-05-07 21:03:30.276281] Registering locales...
[2020-05-07 21:03:30.824719] Package action: Execute, package: plesk-l10n, exec time: 0 sec. desc: "program='[PLESK_INSTALLDIR]\admin\engine\php.exe'," "command-line='C:\Program Files (x86)\Plesk\admin\plib\scripts\add-locales.php'," "working-dir=''," "context=''," "arch=''", output='~empty'
[2020-05-07 21:03:30.824719] C:\Program Files (x86)\Plesk\admin\engine\php.exe "C:\Program Files (x86)\Plesk\admin\plib\scripts\add-locales.php" failed with error 255(0x000000ff). Output:
Sub-action 'Execute' failed with error code: 255(0x000000ff)
Cause
Installed locales are not properly registered.
Resolution
-
Connect to the server via RDP
-
Launch locale installer in command line to register these:
C:\> plesk php "C:\Program Files (x86)\Plesk\admin\plib\scripts\add-locales.php"
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