- Plesk for Windows
- Plesk for Linux
1. An attempt to delete old IP address from Tools & Settings > IP Addresses fails:
CONFIG_TEXT: Error: The IP address `<ip_address>` is already used for hosting.
2. One of the following symptoms may take place in Tools & Settings > IP Addresses:
- no sites are assigned to the old IP address;
- after switching the domains to a new IP, some of them are still shown as assigned to the old address.
Plesk database inconsistency. The
table was not correctly updated when IP addresses were changed for domains.
- Login to Plesk via SSH or RDP.
- Back up Plesk database.
- Login to MySQL server.
- Find out which "
id" is assigned to the IP address in question, and find any (sub)domains that have this IP address assigned (replace the 203.0.113.2 with actual IP address to be deleted):
MYSQL_LIN: mysql> select @ip_id := id from IP_Addresses where ip_address='203.0.113.2';
mysql> SELECT d.name, d.webspace_id, ipac.ipCollectionId,ds.type,ip.ip_address FROM DomainServices ds INNER JOIN IpAddressesCollections ipac ON ds.ipCollectionId = ipac.ipCollectionId INNER JOIN domains d ON d.id = ds.dom_id JOIN IP_Addresses ip on ipac.ipaddressid=ip.id WHERE (ds.type = 'web' OR ds.type = 'mail') and ipac.ipAddressId = @ip_id;
- Find records in the
IpAddressesCollectionstable that correspond to the IP address in question:
MYSQL_LIN: mysql> select * from IpAddressesCollections where ipaddressid=@ip_id;
- Find out which
idis assigned to the IP address that should be used for the (sub)domains from the step 5 command output
- Update the corresponding records of the
IpAddressesCollectionstable. For example, the address 203.0.113.3 should be assigned to
MYSQL_LIN: mysql> set @domain_name := 'example.com';
mysql> select @ip_id_new := id from IP_Addresses where ip_address='203.0.113.3';
mysql> update IpAddressesCollections ipac INNER JOIN DomainServices ds ON ds.ipCollectionId = ipac.ipCollectionId INNER JOIN domains d ON d.id = ds.dom_id JOIN IP_Addresses ip on ipac.ipaddressid=ip.id set ipac.ipAddressId=@ip_id_new WHERE (ds.type = 'web' OR ds.type = 'mail') and ipac.ipAddressId = @ip_id and d.name=@domain_name;
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