Applicable to:
- Plesk for Linux
Symptoms
- Plesk is not accessible:
CONFIG_TEXT: Error 2002. ERROR: PleskDBException: Unable to connect to database: mysql_connect(): Connection refused /var/run/mysqld/mysqld.sock (Error code: 2002)
- MySQL/MariaDB crashes intermittently. There is an error in
/var/log/mysqld.log
file:
CONFIG_TEXT: InnoDB: Initializing buffer pool, size = 128.0M
InnoDB: mmap(137363456 bytes) failed; errno 12
InnoDB: Completed initialization of buffer pool
InnoDB: Fatal error: cannot allocate memory for the buffer pool
[ERROR] Plugin 'InnoDB' init function returned error.
[ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE failed.
[ERROR] Unknown/unsupported storage engine: InnoDB
[ERROR] Aborting
Cause
MySQL/MariaDB buffer size is bigger than free RAM available on the server.
Resolution
Contact system administrator to allocate more RAM to the server.
As a temporary workaround:
- Connect to the server using SSH.
- Check how much free RAM there is on the server:
# free -hm
total used free shared buffers cached
Mem: 1.0G 122M 901M 92K 0B 61M
-/+ buffers/cache: 61M 962M
Swap: 1.0G 0B 1.0G - Set MySQL/MariaDB buffer pool size in
/etc/my.cnf
less than amount of free RAM:CONFIG_TEXT: innodb_buffer_pool_size=100M
- Restart MySQL/MariaDB service:
# service mysqld restart || service mysql restart || service mariadb restart
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