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Plesk update failed: RPMDB altered outside of yum

Renan Poss Moreira
Updated
Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

  • Installing updates either via Plesk panel or on a command line fails with the following error occurs:

    CONFIG_TEXT: ERROR: Failed to run the Yum utility.
    The Yum utility failed to install the required packages.
    Attention! Your software might be inoperable.
    Please, contact product technical support.

  • There are the following records in /var/log/plesk/install/autoinstaller3.log file:

    CONFIG_TEXT: Warning: RPMDB altered outside of yum.
    Exception: Scriptlet or other non-fatal errors occurred during transaction.

    YumDownloadError: [u'Errors were encountered while downloading packages. failure: [Errno 256] No more mirrors to try.']

    CONFIG_TEXT: ERROR: Error: rpmdb failed to list provides. Try: rpm --rebuilddb

Cause

Inconsistency between yum and rpmdb.

Resolution

  1. Connect to the server via SSH.

    Note: if direct SSH access to the server is not possible, contact server administrator for further assistance.

  2. Backup RPM database files:

    # cd /var/lib/rpm/
    # mv __db.* ~

  3.  Clear yum cache by following steps below:

    # rm -rf /var/lib/rpm/__db.*

    # rpm --rebuilddb

    # yum clean all

    # yum makecache

  4.  Start update again.

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Comments

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    Renel Gilles

    I tried the above suggested step to no avail. Still can't update to Plesk ObsidianVersion 18.0.54. 

    0

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