Plesk update failed: RPMDB altered outside of yum

Updated August 17, 2023 02:49

Plesk for Linux kb: technical ABT: Group A

Applicable to:

Installing updates either via Plesk panel or on a command line fails with the following error occurs:
CONFIG_TEXT: ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
There are the following records in /var/log/plesk/install/autoinstaller3.log file:

CONFIG_TEXT: Warning: RPMDB altered outside of yum.
Exception: Scriptlet or other non-fatal errors occurred during transaction.

YumDownloadError: [u'Errors were encountered while downloading packages. failure: [Errno 256] No more mirrors to try.']

CONFIG_TEXT: ERROR: Error: rpmdb failed to list provides. Try: rpm --rebuilddb

Inconsistency between yum and rpmdb.

Connect to the server via SSH.

Note: if direct SSH access to the server is not possible, contact server administrator for further assistance.
Backup RPM database files:
# cd /var/lib/rpm/
# mv __db.* ~
Clear yum cache by following steps below:

# rm -rf /var/lib/rpm/__db.*

# rpm --rebuilddb

# yum clean all

# yum makecache
Start update again.