Applicable to:
- Plesk for Linux
Symptoms
- Installing updates either via Plesk panel or on a command line fails with the following error occurs:
CONFIG_TEXT: ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support. -
There are the following records in
/var/log/plesk/install/autoinstaller3.log
file:CONFIG_TEXT: Warning: RPMDB altered outside of yum.
Exception: Scriptlet or other non-fatal errors occurred during transaction.
YumDownloadError: [u'Errors were encountered while downloading packages. failure: [Errno 256] No more mirrors to try.']
CONFIG_TEXT: ERROR: Error: rpmdb failed to list provides. Try: rpm --rebuilddb
Cause
Inconsistency between yum and rpmdb.
Resolution
-
Connect to the server via SSH.
Note: if direct SSH access to the server is not possible, contact server administrator for further assistance.
- Backup RPM database files:
# cd /var/lib/rpm/
# mv __db.* ~ -
Clear yum cache by following steps below:
# rm -rf /var/lib/rpm/__db.*
# rpm --rebuilddb
# yum clean all
# yum makecache
-
Start update again.
Comments
1 comment
I tried the above suggested step to no avail. Still can't update to Plesk ObsidianVersion 18.0.54.
Please sign in to leave a comment.