Unable to access domain in Plesk: httpdocs is out of webspace

In the example below the home directory is:

CONFIG_TEXT: /var/www/vhosts/example.com/

The document root (www_root) is:

CONFIG_TEXT: /var/www/vhosts/example.com/httpdocs

1. Log into the server via SSH.
2. Create a backup for psa database:
   

   # plesk db dump psa > psa.sql

3. Check the current home and document root directories in sys_users and hosting tables - one or both records may be incorrect:
   

   # plesk db "select id,home from sys_users where home like '%example.com%';"
   +----+-----------------------------+
   | id | home |
   +----+-----------------------------+
   | 2 | /var/www/vhosts/example.com/custom_path |
   +----+-----------------------------+
   
   

   # plesk db "select www_root from hosting where sys_user_id=2;"
   +--------------------------------------+
   | www_root |
   +--------------------------------------+
   | /var/www/vhosts/example.com/httpdocs/custom_path |
   +--------------------------------------+
   
   

4. Execute the commands below to set a correct path - use the ID from the previous command's output::

   # plesk db "update sys_users set home='/var/www/vhosts/example.com' where id=2;"
   # plesk db "update hosting set www_root='/var/www/vhosts/example.com/httpdocs' where sys_user_id=2;"

5. Set the proper permissions:

   # plesk repair fs example.com

1. Connect to the server via RDP

2. Back up the Plesk database:
   

   # plesk db dump > C:\backup.sql

3. Log in to Plesk database:
   

   # plesk db

4. Check that www_root and home paths are set correctly in Plesk database:

   MYSQL_WIN: select id,home from sys_users where home like "%example.com%";
   +----+--------------------------------+
   | id | home                           |
   +----+--------------------------------+
   | 15 | C:\inetpub\vhosts\example.com  |
   +----+--------------------------------+
   
   select www_root from hosting where sys_user_id=15;
   +----------------------------------------+
   | www_root                               |
   +----------------------------------------+
   | C:\inetpub\vhosts\example.com\httpdocs |
   +----------------------------------------+

5. Execute the commands below to set a correct path - use the ID from the previous command's output:

   MYSQL_WIN: update hosting set www_root='C:\\inetpub\\vhosts\\example.com\\httpdocs' where sys_user_id=15;
   update sys_users set home='C:\\inetpub\\vhosts\\example.com' where id=15;

6. Update the permissions:

   C:\> "%plesk_cli%\repair.exe" --repair-webspace-security -webspace-name example.com