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Unable to access Plesk: /usr/local/psa/admin/logs/panel.log cannot be opened with mode "a"

Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

In an attempt to access Plesk, the process fails with the error below: 

PLESK_ERROR: ERROR: Zend_Log_Exception
"/usr/local/psa/admin/logs/panel.log" cannot be opened with mode "a"

Cause

Wrong ownerships/permissions for the /var/log/plesk/ directory or /var/log/plesk/panel.log file.

Resolution

  1. Log into the the server via SSH.

  2. Execute the command below to set proper ownerships/permissions for /var/log/plesk/ directory and files within it:

    # plesk repair fs -y

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