Applicable to:
- Plesk for Windows
Symptoms
-
Unable to log in to Plesk:
HTTP Error 403.14 - Forbidden
-
When logging in to Plesk from the server directly, the following error message is shown in a browser:
CONFIG_TEXT: HTTP Error 403.14 - Forbidden The Web server is configured to not list the contents of this directory. Detailed Error Information: Module DirectoryListingModule Requested URL https://203.0.113.2:8443/admin/ Notification ExecuteRequestHandler Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\application\admin\public\ Handler StaticFile Logon Method Anonymous Error Code 0x00000000 Logon User Anonymous
Cause
The URL Rewrite module is broken.
Resolution
- Connect to the Plesk server via RDP.
- Click the Start button and type CMD. Open the proposed Command Prompt;
-
Stop IIS Manager:
C:\> iisreset /stop
-
Run
C:\> ParallelsInstaller\parallels\PANEL-WIN_17.8.11\thirdparty-windows-x86_64\rewrite_7.2.1980_x64.msi
file and remove URL Rewrite module:
- Run
C:\> ParallelsInstaller\parallels\PANEL-WIN_17.5.3\thirdparty-msi-Windows-any-x86_64\rewrite_7.2.1952_x64.msi
and install URL Rewrite module.
-
Restart IIS Manager:
C:\> iisreset
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