Unable to manage files in Plesk File Manager or install WordPress via WP Toolkit: Disk quota exceeded

Symptoms

• When creating a directory via Plesk File Manager, the operation fails with:

  PLESK_ERROR: Error occurred during /bin/mkdir command

  ---

  PLESK_ERROR: filemng failed: filemng: Error occurred during /bin/cp command.

• The following error appears in /var/log/plesk/panel.log:

  CONFIG_TEXT: Disk quota exceeded

• On creating a file with Plesk File Manager, the following error is shown:

  CONFIG_TEXT: Unable to create /httpdocs/file.html: Failed to copy files storage to destination path. stderr: filemng: Cannot open destination file '/var/www/vhosts/example.com/httpdocs/file.html.l3J8rf' System error 122: Disk quota exceeded stdout: filemng: Cannot open destination file '/var/www/vhosts/example.com/httpdocs/plesktest.html.l3J8rf' System error 122: Disk quota exceeded

Cause

Hard disk quota of the subscription's system user has been reached.

Resolution

1. Log in to Plesk.

2. Go to Domains > example.com > Web Hosting Access.

3. Increase the value of hard disk quota in the Hard quota on disk space section.

   
   
   
   

4. Apply the changes.