Articles in this section

PHP handler is displayed as corrupted after it was removed

kb: bug Plesk for Windows Plesk for Linux ABT: Group A

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • After PHP handler was uninstalled, it is displayed as a corrupted in Tools & Settings > PHP Settings :

    2017-12-07_15_05_11-PHP_Settings_-_Plesk_Onyx_17.5.3.png

  • Website assigned to the removed handler does not have PHP Settings button in Domains > example.com;

  • Removed PHP version is still displayed in Service Plan > Service plan name > PHP Settings;

Cause

The issue is caused by bug with ID PPPM-7677, which will be fixed in the future updates.

Resolution

Until the fix is released, a workaround can be applied:

  1. Connect to the server via SSH/RDP;

  2. Create Plesk database backup;

  3. For both Plesk Windows and Linux use below command and follow wizard to repair PHP handler for domains and service plans.

    CONFIG_TEXT: plesk repair web -php-handlers

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.