Buttons Add Domain / Add Subdomain / Add Domain Alias are not available in Plesk

Kuzma Ivanov

Updated January 13, 2026 19:04

Plesk for Windows Plesk for Linux kb: technical ABT: Group B

Applicable to:

Plesk for Linux
Plesk for Windows

Symptoms

One/all of the following buttons are missing at Subscriptions > example.com or in customer's panel:
- Add Domain
- Add Subdomain
- Add Domain Alias
- Remove Website
- Remove Subdomain
If the buttons are available, the following error is displayed when clicking on them:

PLESK_ERROR: Permission denied

Cause

Management of Domains / Subdomains / Domain aliases is disabled in the subscription/service plan settings.
Limits on the creation of Domains / Subdomains / Domain aliases defined in the subscription/service plan settings have been reached.

Resolution

Note: For Plesk Admin Edition licenses, adjust the limits on the creation of Domains / Subdomains / Domain aliases using the steps from this KB article.

For one subscription

Log in to Plesk.
Go to Subscriptions > example.com and click Customize.
Switch to the Permissions tab and click Show more available permissions:

Make sure that Domains management / Subdomains management / Domain aliases management option is enabled.

If the required option is disabled, enable it and apply the changes.
Switch to the Resources tab:

Make sure that enough resources for Domains / Subdomains / Domain aliases are allocated:

If resources limits for Domains / Subdomains / Domain aliases have been reached, increase limits and apply the changes.

Note: Subdomains should be greater than 0.
Click Update & Lock.

Note: This subscription will not be synced with its service plan.

For all synced subscriptions assigned to a service plan

Log in to Plesk.
Go to Subscriptions > example.com and click on a service plan name.
Switch to the Permissions tab and click Show more available permissions:

Make sure that Domains management / Subdomains management / Domain aliases management option is enabled.

If the required option is disabled, enable it and apply the changes.
Switch to the Resources tab:

Make sure that enough resources for Domains / Subdomains / Domain aliases are allocated:

If resources limits for Domains / Subdomains / Domain aliases have been reached, increase limits and apply the changes.

Note: Subdomains should be greater than 0.
Click Update & Sync.