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Some features are missing in Plesk interface when logged in as Plesk Administartor

Kuzma Ivanov
Updated
Plesk for Windows Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • Some features are missing in Plesk interface (Extensions button in the left panel, Subscriptions menu, PHP Settings in domain's dashboard, menus in Tools & Settings, etc.)
  • Change View option to change interface view from Power User to Service Provider is missing in the bottom left corner.

    1.png
     

Cause

Restricted Mode is enabled for Plesk Administrator - it limits the number of actions the administrator can take in Plesk.

Resolution

Plesk interface
  1. Log in to Plesk.

  2. Go to Tools & Settings > Restricted Mode Settings.

     

     

    Note: If Restricted Mode Settings is not available in Tools & Settings, refer to the command-line solution.

  3. Uncheck Enable Restricted Mode.


     
  4. Apply the changes.
Command-line interface
  1. Connect to your Plesk server via SSH (Linux) / RDP (Windows Server).

  2. Run the following commands:

    Note: On Windows Server, start a command prompt as an Administrator.

    • For Web Host or Web Pro Plesk license editions:

      # plesk bin poweruser --off -lock false

      # plesk bin poweruser --off -simple false 

    • For Web Admin license edition:

      # plesk bin poweruser --on -simple false -lock false

 

Note: If you are a Plesk partner, additionally check this KB article.

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