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How to disable 2FA for Plesk login

Daniel Yordanov
Updated
Plesk for Windows kb: how-to Plesk for Linux ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

Unable to log in to Plesk due to Two-Factor Authentication (2FA) issues (code not working or access problem). How can I disable 2FA and regain access?

Answer

Note: This procedure requires root/administrator access and must be performed via command line.

1. Connect to the Plesk server:

  • Linux: via SSH
  • Windows Server: via RDP

2. Run the following command to disable the extension (on Windows Server, start a command prompt as an Administrator):

  • For Google Authenticator extension:

    # plesk bin extension --disable google-authenticator

  • For Multi-Factor Authentication (MFA) extension:

    # plesk bin extension --disable mfa

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Comments

3 comments
Date Votes
  • Avatar
    Larry Nedry
    (Edited )

    If you get this message:

    The extension google-authenticator is not installed.

    exit status 1
     

    Try this instead:

    plesk bin extension --disable mfa

    1
  • Avatar
    yalew sisay

    How to remove mfa 

    0
  • Avatar
    yalew sisay

    I am not on mfa how to now log in impossible ??

     

    0

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