Applicable to:
- Plesk for Windows
Symptoms
When logging in to Plesk, the following error message is shown in a web-browser:
PLESK_INFO: Server Error
500
SB_Facade_Exception_Generic
SQLSTATE[42S02]: Base table or view not found: 1146 Table 'sitebuilder5.site' doesn't exist, query was: DESCRIBE `site`
Cause
The Web Presence Builder database sitebuilder5
is empty or corrupted.
Resolution
Apply one of the following solutions:
If you have a database dump of the sitebuilder5 database, restore it:
-
Connect to the Plesk server via RDP.
-
Restore the database dump of
sitebuilder5
:C:\> "%plesk_dir%\Mysql\bin\mysql.exe" -usitebuilder -p<password> -P3306 sitebuilder5 < C:\path\to\sitebuilder5_dump
Note: The password is located in the
%plesk_dir%sb\config
file. The path to the database backup should be adjusted.
If there is no backup of sitebuilder5
database - remove references for sitebuilder5
database from psa
database:
-
Connect to the Plesk server via RDP.
-
Create a backup of the Plesk database:
C:\> plesk db dump psa > C:\psa.sql
-
Remove the broken records from the Plesk database:
C:\> plesk db "delete from dom_param where param='site_builder_site_id'"
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