Plesk for Windows
Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptom
-
Unable to install wildcard certificate for a domain or sub-domain in Domains > example.com > SSL/TLS Certificates, details show:
PLESK_ERROR: Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/RHm6H_sWJY3zeKbRluriIimo-FQ2RlGasXXXEEfyVZmo.
Details:
Type: urn:ietf:params:acme:error:unauthorized
Status: 403
Detail: No TXT record found at _acme-challenge.example.com -
Domain DNS Zone is hosted and managed by external DNS hosting provider.
-
Plesk DNS management is enabled in Domain > example.com > DNS Settings.
Cause
The _acme-challenge.example.com TXT DNS record needed by Let's Encrypt is invalid or absent on the external DNS provider side.
Resolution
- Issue a new Let's Encrypt Wildcard Certificate by adding the
_acme-challenge.example.comTXT DNS record on the DNS hosting provider side as is instructed on this article.
Comments
1 comment
The suggested resolution does not provide a solution. The _acme-challenge.example.com TXT DNS record appears in the DNS records list. It appears that my TXT DNS record is not propagating. How do I resolve that?
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