Applicable to:
- Plesk for Linux
Symptoms
-
Unable to log into Plesk with the following error:
Server Error
500 Plesk\Exception\Database
DB query failed: SQLSTATE[HY000] [2002] No such file or directory
Type Plesk\Exception\Database
Message DB query failed: SQLSTATE[HY000] [2002] No such file or directory
File Mysql.php
Line 64 -
The following error messages can be found in
/var/log/messages:Jan 28 14:49:37 hostname systemd: Starting MariaDB database server...
Jan 28 14:49:37 hostname mariadb-prepare-db-dir: The directory /var/log/mariadb does not exist.
Jan 28 14:49:37 hostname systemd: mariadb.service: control process exited, code=exited status=1
Jan 28 14:49:37 hostname systemd: Failed to start MariaDB database server.
Cause
Directory /var/log/mariadb is missing on the server.
Resolution
-
Connect to the server via SSH.
-
Create the directory
/var/log/mariadb:# mkdir /var/log/mariadb
-
Assing correct user and group:
# chown mysql:mysql /var/log/mariadb
-
Start MariaDB:
# systemctl start mariadb
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