Articles in this section

See more

A new task started in Plesk hangs after dist-upgrade from Debian 8

Avatar
Kuzma Ivanov
Updated
Follow
Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • A new task started in Plesk hangs (e.g. subscription creation, scan in WordPress Toolkit, update of extensions, etc.).

  • The following error message appears in the Plesk Task Manager log /var/log/plesk/task-manager.log:

    CONFIG_TEXT: ERROR task=324 process=324 trace=7247:60da61c35a000 Start failed: Failed to start the process: exit status 1 (/usr/bin/systemd-run: unrecognized option '--quiet')

  • The server is running Debian OS which has been recently upgraded from Debian 8.

  • After some time, the following error can be found in /var/log/plesk/panel.log:

    CONFIG_TEXT: ERR [panel] Argument 3 passed to Plesk\CommonPanel\Domain\Task\Create::isDnsEnabled() must be of the type array, null given, called in /opt/psa/admin/plib/CommonPanel/Domain/Task/Create.php on line 265:

Cause

The systemd package has not been upgraded during the dist-upgrade from Debian 8. The installed package version is for Debian 8:

# apt-cache policy systemd | grep Installed
Installed: 215-17+deb8u13

Resolution

  1. Connect to the Plesk server via SSH.

  2. Update the systemd package:

    # apt-get install systemd -y

  3. Remove the information about hung tasks from the Plesk database:

    # plesk db "DELETE longtasks, longtaskparams FROM longtasks LEFT JOIN longtaskparams ON longtasks.id = longtaskparams.task_id WHERE longtasks.status = 'not_started';"

Comments

0 comments

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles