Unable to create subdomain in Plesk: plesk-task-manager service might not be running

Stefan Yakubov

Updated June 08, 2023 20:48

Plesk for Linux kb: technical

Applicable to:

If you received a ticket bout this issue, notify developers at #fc-task-manager slack channel

Unable to create subdomain in Plesk:

Domain sub.example.com creation failed:
Cannot connect to the task manager (plesk-task-manager service might not be running): No such file or directory
plesk-task-manager service is not running:

# systemctl status plesk-task-manager
● plesk-task-manager.service - Plesk Task Manager Service
Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; disabled; vendor preset: enabled)
Active: inactive (dead)

Disabled plesk-task-manager service.

Connect to the server via SSH.
Enable and start plesk-task-manager service:

# systemctl enable plesk-task-manager && systemctl start plesk-task-manager

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