Unable to log in to Plesk: "The page isn't redirecting properly" or "ERR_TOO_MANY_REDIRECTS"

Kuzma Ivanov

Updated January 13, 2026 19:12

Plesk for Linux kb: technical

Applicable to:

Plesk for Linux

Symptoms

When opening Plesk in a web-browser, the page fails to load with one of the following error messages:

PLESK_INFO: The page isn't redirecting properly

PLESK_INFO: This page isn’t working 203.0.113.2 redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS
The following error message appears in /var/log/plesk/panel.log:

CONFIG_TEXT: ERR [panel] PleskObjectNotFoundException: Unable to find service node for ip address with id=2
file: /opt/psa/admin/plib/Db/Table/Broker/ServiceNodes.php

On the next reuse find out the exact scenario that was used to change the server's IP address and caused the issue. Check if the scenario for changing the IP address was valid.

Cause

Inconsistency in the Plesk database: the psa.IpAddressesCollections table has invalid records:

# plesk repair db -n -v
...
Checking the consistency of the Plesk database

Inconsistency in the table 'IpAddressesCollections' for the column
ipAddressId: No rows in the table 'IP_Addresses' with id = 2 (28
broken references) ................................................ [WARNING]

Broken references in table 'IpAddressesCollections':
*************************** 1. row ***************************
ipCollectionId: 11
ipAddressId: 2
*************************** 2. row ***************************
ipCollectionId: 12
ipAddressId: 2
*************************** 3. row ***************************
ipCollectionId: 15
ipAddressId: 2
...

Resolution

Connect to the Plesk server via SSH.
Repair the Plesk database:

# plesk repair db -y