Applicable to:
- Plesk for Linux
Symptoms
-
When opening Plesk in a web-browser, the page fails to load with one of the following error messages:
PLESK_INFO: The page isn't redirecting properly
PLESK_INFO: This page isn’t working 203.0.113.2 redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS -
The following error message appears in
/var/log/plesk/panel.log
:CONFIG_TEXT: ERR [panel] PleskObjectNotFoundException: Unable to find service node for ip address with id=2
file: /opt/psa/admin/plib/Db/Table/Broker/ServiceNodes.php
On the next reuse find out the exact scenario that was used to change the server's IP address and caused the issue. Check if the scenario for changing the IP address was valid.
Cause
Inconsistency in the Plesk database: the psa.IpAddressesCollections
table has invalid records:
# plesk repair db -n -v
...
Checking the consistency of the Plesk database
Inconsistency in the table 'IpAddressesCollections' for the column
ipAddressId: No rows in the table 'IP_Addresses' with id = 2 (28
broken references) ................................................ [WARNING]
Broken references in table 'IpAddressesCollections':
*************************** 1. row ***************************
ipCollectionId: 11
ipAddressId: 2
*************************** 2. row ***************************
ipCollectionId: 12
ipAddressId: 2
*************************** 3. row ***************************
ipCollectionId: 15
ipAddressId: 2
...
Resolution
-
Connect to the Plesk server via SSH.
-
Repair the Plesk database:
# plesk repair db -y
Comments
1 comment
Performed steps, rebooted server, issue persist.
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