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WP Toolkit 5.11.0 shows blank page in Safari

Renan Poss Moreira
Updated
kb: bug Plesk for Windows kb: fixed Plesk for Linux ext: wptk

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • In Plesk WP Toolkit 5.11.0-6322 shows a blank page in the Safari browser:

    Click on the picture to enlarge
    screenshot_2022-05-27_at_13.30.51.png

  • The following errors can be found in the browser console:

    CONFIG_TEXT: SyntaxError: Invalid regular expression: invalid group specifier name
    ReferenceError: Can't find variable: wptMain

Cause

Product issue:

  • #EXTWPTOOLK-9268 "It is now possible again to use WP Toolkit in Safari."
    Fixed in:

Resolution

Please consider updating the WP Toolkit extension:

Workaround

If update is not possible for some reason you may try the following:

Workaround

As a workaround, access the Plesk interface in any other browser supported by Plesk besides Safari:

  • Google Chrome (latest)
  • Mozilla Firefox (latest)
  • Opera (latest)
  • Microsoft Edge® (latest)
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Comments

1 comment
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    Christian Heutger

    Sorry, that's not my question about but I didn't found a channel to place it:

    Your documentation as well as your support pages won't work on Safari. They are not able to be scrolled. To be able to enter this box, I need to search for term "Submit" on this page bringing me to the button of the page, however, now I can't roll back up.

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