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Customize option for subscription editing is missing in Plesk interface

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Stefan Yakubov
Updated
Plesk for Windows Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

Customize option for subscription editing is missing in the Plesk interface.

Cause

Since Plesk 18.0.39 right sidebar is collapsed and as a consequence Customize option is hidden.

Resolution

  1. Log into Plesk.
  2. Navigate to Subscriptions > example.com page and expand right sidebar menu by pressing the mceclip0.png button:
    Peek_2022-12-06_17-08.gif
Make the sidebar expanded by default for all clients:

  1. Connect to the server via SSH

  2. Open the panel.ini editor:

    # plesk conf panel.ini

  3. Add the next section in there:

    CONFIG_TEXT: [navigation]
    collapseSecondarySidebar = false

  4. Update the settings for the currently registered clients using the next command:

    # plesk db "update cl_param set val='false' where param='collapsedSecondarySidebar'" 

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