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Unable to access Plesk Interface: 500 Plesk\Exception\Database Unknown column 'd.monthlyTraffic' in 'field list'

Plesk for Windows Plesk for Linux

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

Plesk interface is not accessible with the following error:

CONFIG_TEXT: 500 Plesk\Exception\Database
DB query failed: SQLSTATE[42S22] Column not found: 1054 Unknown column 'd.monthlyTraffic' in 'field list'

Cause

The column monthlyTraffic is absent in the table domains of the Plesk configuration database psa.

Resolution

1. Connect to the server via SSH.

2. Execute the command below to re-create the correct table structure of the Plesk configuration database:

# plesk repair db

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