Unable to add domain to an existing webspace in Plesk: Unable to load object of type IPAddress with id=XX

Yevgeniy Shimanskiy

Updated March 27, 2025 09:55

Plesk for Linux kb: technical

Applicable to:

Plesk for Linux

Symptoms

Unable to add domain to an existing webspace:

PLESK_ERROR: An error occurred during domain update: An error occurred during changing of hosting settings: Unable to load object of type IPAddress with id=XX: IPAddress: unable to select: no such row in the table
plesk repair db returns the following error:

# Plesk repair db -n
...
Checking the consistency of the Plesk database
The following domains are assigned to already removed IP addresses.
Reassign the domains to existing IP addresses:
example.com ........................................... [ERROR]

Error messages: 1; Warnings: 0; Errors resolved: 0
exit status 1

Cause

The issue is caused by a database inconsistency: IP pool of the customer for whom the Domain is created contains a reference to a non-existent IP address.

Resolution

Connect to the server via SSH.
Find all affected domains:

# plesk db "select d.name from domains d, dom_param dp where dp.val not in (select id from IP_Addresses) and dp.param='ip_addr_id' and d.id=dp.dom_id"
+-------------------------------------------+
| name
+-------------------------------------------+
| example.com
+-------------------------------------------+
Log in to Plesk.
Navigate to Domains > example.com > Web Hosting Access and set the correct IP address in IPv4 address field;
Repeat step 4 for all domains listed on step 2.

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