Applicable to:
- Plesk for Linux
Symptoms
-
Websites in Plesk are periodically unavailable with one of the following errors:
502 Bad gateway
504 Gateway Time-out (nginx)
-
The following message is repeatedly logged to
/var/log/apache2/error.logor/var/log/httpd/error.log:CONFIG_TEXT: [Thu Jan 01 19:16:23.674685 2026] [mpm_event:error] [pid 3501586:tid 132589095683968] AH03490: scoreboard is full, not at MaxRequestWorkers.Increase ServerLimit.
-
Apache version is newer than
2.4.7:# apache2 -V || httpd -V | grep -i version
Server version: Apache/2.4.68If Apache is on version
2.4.7or earlier, check https://support.plesk.com/hc/en-us/articles/12377986768919-Sites-are-periodically-down-scoreboard-is-full-not-at-MaxRequestWorkers.
Cause
Apache scoreboard ran out of slots.
Resolution
Increase the ServerLimit Apache configuration directive accordingly:
How to calculate and adjust the MaxRequestWorkers limit on the server with Plesk
Comments
Please sign in to leave a comment.