Backup & Restore tool displays only one backup

Symptoms

• The Backup Manager contains several backups.
• The Backup & Restore tool of a subscription displays only one backup which is the latest one.
• Scheduled backups are enabled in Backup Manager.
• Scheduled backups are enabled in Backup & Restore (or in Reseller portal > Tools & Utilities > Backup Manager)

Cause

Bug PPPM-14858. The subscription/reseller scheduled backup removes the server backup.

Resolution

The issue will be fixed in hotfixes for Plesk 18.0.68.

As a workaround the subscription/reseller scheduled backup task can be disabled.

Disabling it, only server scheduled backups will be created which are visible in Backup & Restore.