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WordPress instance is marked as broken on CloudLinux OS: timeout: fork system call failed: Cannot allocate memory

Plesk for Linux kb: technical

Symptoms

  • WordPress instance is marked as broken on CloudLinux OS: 

    CONFIG_TEXT: timeout: fork system call failed: Cannot allocate memory

  • The following errors can be found in the /var/log/plesk/panel.log:

    CONFIG_TEXT: ERR [extension/wp-toolkit] An error occurred while executing WP-CLI command for instance: WordPress instance #504 ('http://example.com'). timeout: fork system call failed: Cannot allocate memory
    ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'johndoe' 'base64' '/var/www/vhosts/example.com/httpdocs/wp-includes/version.php'] with exit code [1]
    ERR [panel] '/usr/local/psa/admin/bin/filemng' 'johndoe' 'base64' '/var/www/vhosts/example.com/httpdocs/wp-includes/version.php' failed with code 1.
    stdout:
    filemng: Error occured during /usr/bin/base64 command: No child processes
    System error 10: No child processes

Cause

Misconfiguration in CageFS.

Resolution

  1. Log into Plesk.

  2. Go to Extensions > My Extensions > CageFS > Open.

  3. Disable the subscription system user (and additional user if it exists) by moving it to Disabled form.

  4. Enable the subscription system user back by moving it to Enabled form.

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