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Unable to update/upgrade Plesk: nothing provides ca-certificates >= 2022.2.54 needed by <package-name>

Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • The Plesk update process fails with the following error found in /var/log/plesk/install/autoinstaller3.log:

    CONFIG_TEXT:dnf.exceptions.DepsolveError:
    Problem: conflicting requests
    - nothing provides ca-certificates >= 2022.2.54 needed by pp18.0.54-bootstrapper-18.0-2.redhat.8+p18.0.54.0+t230622.1117.x86_64

  • An outdated package version of ca-certificate is installed on the server:

    # rpm -qa | grep cert
    alt-python37-certifi-2018.04.16-3.el8.noarch
    libsss_certmap-2.4.0-9.el8_4.2.x86_64
    ca-certificates-2021.2.50-80.0.el8_4.noarch

Cause

The server has installed an old version of ca-certificates package 2021.2.50-80.0. Plesk requires the ca-certificate package version 2022.2.54.

Resolution

1. Connect to the server via SSH.

2. Install OS updates including the ca-certificates package:

# yum update && yum upgrade ca-certificates

3. Run the Plesk updates again.

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