Plesk for Windows
kb: technical
Symptoms
The ASP.NET session timeout for the site is set to 60 minutes in Domains > example.com > ASP.NET settings, however the client's script times out after 5-10 minutes.
Cause
Application Pool Idle Timeout affects script timeout.
Resolution
Adjust the Application Pool Idle Timeout in IIS > Application pools > Domain Application Pool > Properties > Idle Time-out.
Also, it might be required to set additional timeout in IIS > Website > example.com > Session State > TimeOut.
For additional information and code examples please refer to the Official Microsoft IIS Site.
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