Symptoms
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The following warning is received while creating a mailbox in Plesk:
PLESK_WARN: Warning: Unable to apply the Mail Anti-Virus settings because you have reached the maximum number of mailboxes defined by your Premium antivirus license key.
Cause
A non-licensed version of the Premium Anti-Virus for Servers extension is installed on the server.
Resolution
If the extension is planned to be used further, consider purchasing a license.
If the extension is not planned to be used further, remove the Premium Anti-Virus for Servers extension.
Internal only as since Oct 7th 2024 Plesk Premium Antivirus 1.0.4-4 version was released disabling at software level the ability to use it for free on 15 mailboxes:
BUT change will apply to new users only: if a customer had free Plesk Premium Antivirus enabled at least on one mailbox, he can continue to use it as it is
if purchasing is not an option, identify accounts were it is enabled and disable down to 14
SELECT CONCAT(m.mail_name, '@', d.name) AS concatenated_mail, m.dom_id, m.mail_name, m.postbox, m.virusfilter
FROM mail m
JOIN domains d ON m.dom_id = d.id
JOIN accounts a ON m.account_id = a.id
WHERE m.virusfilter <> 'none' AND m.postbox = 'true';</>
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