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Unable to create a new mailbox or activate the email service for a domain in Plesk: mailmng-outgoing failed: ERROR:main:NOT NULL constraint failed

Kuzma Ivanov

Updated July 18, 2024 02:07

kb: technical

Symptoms

When creating a new mailbox or activating the email service for a domain, the operation fails with one of the following error messages:

PLESK_ERROR: Error: mailmng-outgoing failed: ERROR:__main__:NOT NULL constraint failed: vhost_ids.domain_id

PLESK_ERROR: Error: mailmng-outgoing failed: ERROR:__main__:NOT NULL constraint failed: mails.domain_id

Cause

Unclear.

Resolution

Connect to the Plesk server via SSH.
Repair the mail configuration:

# plesk repair mail -y

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