Symptoms
-
When accessing static files (JS, images CSS) contained in a Protected directory or its subdirectories in Plesk, the following error is shown:
CONFIG_TEXT: ERROR: 404 not found
- Error code
500may also be displayed - Proxy Mode is enabled in Domains > example.com > Hosting & DNS tab > Apache & nginx Settings.
- Smart Static Files Processing is enabled in Domains > example.com > Hosting & DNS tab > Apache & nginx Settings
Cause
Product issue:
-
#PPPM-13942 "It is now possible to access files in password-protected directories when "Smart static files processing" and "Proxy mode" are enabled in the "Apache & nginx" settings."
Fixed in:- Plesk Obsidian 18.0.52 25 April 2023 (Linux)
Resolution
Please consider updating your server:
In case the issue persists after the update, please also check for custom nginx configuration templates, as the fix is only applied to the default templates.
If affected, you may add a ^~ to the custom template at
/usr/local/psa/admin/conf/templates/default/domain/nginxDomainVirtualHost.php
specifically at the internal-nginx-static-location directive like so:
CONFIG_TEXT: location ^~ /internal-nginx-static-location/ {
Workaround
If update is not possible for some reason you may try the following
1. Log into Plesk.
2. Go to Domains > example.com > Hosting & DNS tab > Apache & nginx Settings.
3. Disable Smart static files processing or enable Serve static files directly by nginx.
Note: when enabling Serve static files directly by nginx, mod_rewrite rules will not be applied
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