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Plesk packages were removed during Plesk daily update or after Plesk update

Plesk for Linux

Applicable to:

  • Plesk for Linux

Symptoms

  • Plesk packages were removed during Plesk daily update or after manual Plesk update. Messages as the following examples can be found in /var/log/plesk/install/autoinstaller3.log:

    CONFIG_TEXT: ...
    + pp17.8.11-bootstrapper
    - psa-updates
    - plesk-config-troubleshooter
    - plesk-l10n
    - plesk-core
    ...
    The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
    The following components should be removed due to packages dependencies: Plesk (panel)

    CONFIG_TEXT: The following components should be removed due to packages dependencies: BIND DNS server (bind)
    The following components will be removed because they conflict with the components you selected to install or require the components you selected to remove:BIND DNS server (bind)

Cause

The Plesk packages were removed due to inconsistencies on the OS package system.

Resolution

Warning: The following instructions can compromise your server, pay attention and perform a full server backup or snapshot before any action.

  1. Connect to the server via SSH

  2. Get the full list of duplicate packages:

    # package-cleanup --dupes

    Note: If needed package-cleanup can be installed with yum install yum-utils

  3. Check all the packages and remove the older package without dependencies:

    # rpm -e --nodeps --justdb <package-name-older-version>

    For example, between these two packages:

    CONFIG_TEXT: samba-client-libs-4.6.2-12.el7_4.x86_64
    samba-client-libs-4.8.3-4.el7.x86_64

    It would be required to remove samba-client-libs-4.6.2-12.el7_4.x86_64 without dependencies as follows:

    # rpm -e --nodeps --justdb samba-client-libs-4.6.2-12.el7_4.x86_64

  4. Re-apply latest Plesk updates:

    # plesk installer

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