Articles in this section

Unable to access into Plesk or websites: Apache service not starting with: litespeed is not running

Plesk for Linux

Applicable to:

  • Plesk for Linux

Symptoms

  • Apache service fails to run on the server:

    # service httpd status
    [ERROR] litespeed is not running.

  • An error is shown in Extensions > My Extensions > Litespeed:

    PLESK_ERROR: [LICENSE] License key operation failure: ERR LC.VT: Your trial license has expired -1 days. (If you have recently made a change to or a payment for this license and believe this message to be in error, please visit the License Status page to refresh your license status)

  • Plesk panel and websites are not accessible on a first load and a refresh attempt fails with Connection refused.

Cause

Litespeed extension is enabled but does not have a valid license key installed.

Resolution

  • Contact LiteSpeed support regarding the license installation.
As a workaround: Switch from LiteSpeed to Apache:
  1. Log into Plesk

  2. Go to Extensions > LiteSpeed Extension > Open > Switch to Apache

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.