Plesk for Linux
Applicable to:
- Plesk for Linux
Symptoms
-
Apache service fails to run on the server:
# service httpd status
[ERROR] litespeed is not running. -
An error is shown in Extensions > My Extensions > Litespeed:
PLESK_ERROR: [LICENSE] License key operation failure: ERR LC.VT: Your trial license has expired -1 days. (If you have recently made a change to or a payment for this license and believe this message to be in error, please visit the License Status page to refresh your license status)
-
Plesk panel and websites are not accessible on a first load and a refresh attempt fails with
Connection refused
.
Cause
Litespeed extension is enabled but does not have a valid license key installed.
Resolution
- Contact LiteSpeed support regarding the license installation.
As a workaround: Switch from LiteSpeed to Apache:
-
Go to Extensions > LiteSpeed Extension > Open > Switch to Apache
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